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by Reactive
A great article by the team at Reactive (one of Australia's more successful online design specialists) on how to construct the business case for a new initiative.
http://www.reactive.com/news/trends_article02.aspx
What makes this article special is that it focuses on the critical relationship between the marketing manager (ie. your typical client) and the money guy, otherwise known as the CFO (Chief Financial Officer).
It has been written with online marketing managers in mind, but is just as relevant for understanding how clients should justify other forms of design project.
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