Brain Food
 


 Home
 Design Management
 Observations
  
2006
 
Read this: Riding the Flux
You get what you pay for
The challenges of running a business
Design Excursions - Where do they get off?
Design and Innovation
  
2005
 
Developing design as a profession
  
2004
 
Australian design - alive and kicking
Creativity vs formal systems and processes
A Conversation about Design Culture: One Plus One Equals Three
Strategic scenarios for graphic designers
here is the designer...
Looking beyond the title
Things to think about at the beginning of the year
After Graduation: The Real Reality Show
  
2003
 
Play for keeps, not for points
Defining design for clients
Finding a new label
Advertising in Amsterdam
Why are fees so important for designers?
It's time we got respect - linked article
Return on Creative
Linked article - Designers: Time for Change
Marketing Public Relations Tactics and Programs
The business of communication
Why Australian graphic design should be promoted
  
2002
 
A 'Perfect' Exit
Asia, the new West
What is a consulting firm worth?
The world is going virtual
The Iceberg Secret, Revealed
Experience?
Why do I believe in AGDA?
Simplicity!?
Competitive Cycles
Locals vs Globals
Of Next Big Things
Read this: The End of Wacky Names
  
2001
 
Globals vs locals
It's tough finding work right now - why?
Slovene Design
Business as lottery
Questioning Creativity
Brain Food
Be Careful of What You Wish For...
Style vs Design
  
2000
 
The Trick Question
If you do it - charge for it!
Read this!
  
1999
 
Skilling up for the business of design
The role or influence of design
Learn to Unlearn...
The designer's dilemma
Read this
Questions from non-designers
Business models for studios
  
1998
 
The bad old days are back!
Who is buying web studios?
Looking for a business manager?
Things to think about (maybe...)
More on Swedish Design
Heja Sverige
  
1997
 
Labels, Icons and Other Sins
The Invisible Hand?!
Death of the Designer
Strategic Design
Who should manage the client?
What they want...
Clients or projects?
You are not alone
So how're you doin'?
Climbing the ladder
Value-added and other buzzwords
I have seen the future,
Questions, questions...
Big White Boards
I want to be free!
  
1996
 
Competitive advantage for designers
Competitive advantage, Part 2
A Designer's Life
Client base strategy
Designers are special...
It's a funny thing about designers...
Marketing 101
Marketing 102
Networking for Designers
Pricing of Design Services
Retainers and Other Forms of Payment
Things designers take for granted
We all know design is important, but why?
We're here to solve a problem
When you're asked for artwork files

Joining AGDA
Member Services
Contact AGDA
 
FAQ



by Andrew Lam-Po-Tang

Discuss further in the
Member's Forums

I have a handful of books that I continually find myself recommending to people. Here are four of the non-fiction ones. Warning: None of these books is about graphic design. One is about consulting, of which I consider graphic design to be part of. Three are about thinking, which is what I believe separates great design from the merely novel.


The Trusted Advisor
by David H. Maister, Charles H. Green, Robert M. Galford

This material is relevant to any graphic design firm that aspires move beyond project-based work to develop long term advisory relationships with its key clients. This is a handbook for professional service consultants. Since the author happens to consult to major accounting and law firms, most of the anecdotes relate to those professions, but the lessons are applicable to any professional who is in the business of providing advice & recommendations to clients.

This is also one of the very few books about consulting that is recommended internally at BCG (The Boston Consulting Group) where I work. If you want some insight into what it means to be a heavy hitting advisor to corporate clients, read this.

The other Maister books I have listed below are about how to run a consulting business -- also well worth reading if that is the direction you want to take your business.

Other books by David Maister include:

  • True Professionalism: The Courage to Care About Your People, Your Clients, and Your Career

  • Managing the Professional Service Firm

  • Intellectual Capital: The New Wealth of Organisations
    by Thomas A. Stewart

    This is a broad look at the inexorable economic trend away from physical things/objects towards ideas and thoughts, ie. why,over the last century, coal mining and steel working has become less economically valued than thinking-type work. I recommend it to designers because I think designers are right at the pointy end of intellectual capital -- knowledge workers specialising in visual communication and communication innovation. This book contextualises a profession like graphic design without specifically mentioning it. Feel good about yourself and about design in comparison to a large industrial corporation like BHP.

    Don't read this book if you are looking for specific advice on being a graphic designer or running a graphic design business. DO read this book if you want to understand the broader context in which professions like graphic design have become more highly valued, and will continue to grow in stature.


    How the Mind Works
    by Stephen Pinker

    Mr Pinker is scientist with a flair for making complex, arcane science easy to understand. He is a cognitive scientist, and writes here about the evolution of a broad range of human thinking and feeling, using evolutionary theory to explain many, many behaviours, from visual perception to communities, to love, altruism and war! Not a fast read, more of a book that you dip into over a few weeks. It'll make you work a bit, but I think it is well worth the effort.

    Why read this book? For a designer, you will understand better the connection between eyes and perception, and the ways that the human mind thinks "visually." For a business person, there are many useful explanations on how and why person-to-person interactions occur. And for human beings, it is simply empowering (yes, I hate that word too) to have better insight in to why things work out the way they do -- you feel as if a veil has been lifted away from your understanding of people. Oh yeah, and it makes for great dinner table conversations.


    Fabric of Reality
    by David Deustche

    Mr Deustche is a quantum physicist who has a way with words. The book is remarkably easy to read -- well, at least the first two-thirds. Whenever I recommend this book, it is usually for one reason -- the third chapter. The third chapter is about the evolution of theories, and provides in the space of a few pages a great overview of how theories are superseded by newer theories that provide greater explanatory power.

    I draw a parallel between this phenomenon and a great design + rationale -- great design explains more of the client's message to the target audience, a great rationale provides a clearer explanation of the mechanism (your design) by which the client's message is most effectively translated into the design which is being presented. Of all the books I have mentioned here, this is the most distant from everyday like -- okay, okay, so this kind of stuff is not for everyone, but personally I find it quite inspirational!


    Feedback by Donna Vitasovich  Monday, 15 March 2004
    "When you think of Design as a metaphor for the creation process in any craft, the advice gleaned from this page and indeed this site is relevant to any and all that are willing and able to stand back and think abstractly about their own professions. Thanks!"
     


    Feedback by Sarah Abubakar  Friday, 29 June 2001
    "I enjoyed your suggestions and believe that the notion that design is a business has never been stressed upon enough. Without understanding that for designs to 'get out there', one has to 'sell it', a skill not necessarily addressed in academic institutions. Thinking out of the square will definitely contribute to a more 'creative' way of 'selling'."
     


    Feedback by Dieter Prugger  Tuesday, 15 May 2001
    "I liked your recommendations. I believe looking outside design and more to these pursuits will help our profession. We are a business none the less, and deal with business poorly in my humble opinion. If we are ever to be taken seriously as a profession, changes need to be made."
     


    Your Email Address    
    Your Name  
       

    Return to Observations

    AGDA Members: Discuss this article in AGDA's Business Forum.


    The views expressed this article are not necessarily those of AGDA. Please note that the information in this article is the opinion of the author only. I can therefore accept no responsibility for actions taken on the basis of this information. Copyright Andrew Lam-Po-Tang (andrew@lam-po-tangcom), 1998-2008. Permission is granted to freely copy this document in electronic form, or to print, for personal use. Reprinting for non-personal use will require the express permission of the author (which I will generally be very happy to give).